To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This lipstick is described as "Coral" but is definitely red. I double checked the packaging thinking that the wrong item had been sent. And unfortunately, I don't believe lipstick is a returnable item because of the potential for contamination.