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The Good: -Great print quality -Easy set up -Small footprint -Quiet -Stylish and can fit anywhere even in your living room -Abilty to use HP instant ink service if you want it -HP iOS app works well
The Bad: -Paper tray is a bit small so not really for high volume printing
The Bottom Line: This is a small printer that doesn’t take up a lot of room and has great print quality. It takes HP 64 print cartridges and is very easy to set up through the HP iOS app. The printer is very stylish and looks great on your desk or anywhere in your home. The printing itself is quiet and smooth. Printing pages is pretty fast but pictures like all printers take a little while. The printer also has the ability to hook up to HPs instant ink subscription service which I did not do. Overall a great quality and stylish printer!
In order to scan or copy a document with this printer, you must use a smartphone to take a picture of the document then transfer it to the printer. You cannot scan or copy from the printer. Many other companies offer this wireless/ smartphone option but they can also be used by a PC or laptop, since most can scan directly from the printer. Once unpacked and red the minimal instructions and talked to a HP rep because of lack of instructions, i returned it.
We received the printer fast. I really liked the design, the packaging the concept of ink refill, I basically loved the printer till I actually printed a few photos and they are all coming in PURPLE. How is this possible from a brand new printer? Sadly I am returning it.
Shipping was fast as promised in 2 days I received it. Package was ok, everything looked well. Printer looks very nice and well made. Set up process is really easy and quick. I was so happy to see first 4 photos from my iPhone. When I returned to use it same day in the evening, first my phone lost connection and wasn’t able to find it. I check troubleshoot page and had to spend around 40 minutes to fix everything back. I printed around 25 more pictures and 26-th came in magenta colour! I tried 2 more - the same thing. I installed application to my PC and tried to print on a4 size paper - it was magenta again (See picture attached). Moreover this application for PC noticed that printer detected colour cartridge as not new and genuine! But this cartridge came in the same box with printer, it was included. (See screen shot from my pc attached) I ordered replacement right away. Will give it one more chance. If anything else happened will return it for sure and change this rating to 1 star.
————— I edit my review and now it is 5 star. Love this printer, using it pretty much and the quality is very good. I didn’t have any serious issues with the second one. I subscribed for HP monthly printing plan offered with this printer. It is so great! Cannot believe such thing does exist!
Device doesnt print anything besides 5x7. HP gives you the run around on replacement. Set up outside of Amazon return window which i regret but i literally had zero time to get it going and didn't anticipate such a god awful experience. Avoid this printer and HP products.
I like the photo quality and how the ink seams to last awhile. everything is by bluetooth so a y troubleshooting issues can be done wirelessly back to HP!. did take me alot of trails to try to connect to my Samsung galaxy. first wifi direct worked then 30 mins later it finally reconized the pri tr apps I installed days ago. it's pretty straightforwards to print anything off your phone. ie. photos, documents, black n white or even smaller pages. still Alexa will not reconized Tango and it says the printer should give me a code but not here. dont know if its supported in canada yet.
Honestly wanted to love this printer because it's so small and visually appealing but the set up took like 3 hours because the printer would freeze mid set up. When I purchased the printer I was told it would come with 3 months free of instant ink and canva pro. Upon set up, I got neither. Had to spend an hour on the phone with HP for someone to activate my instant ink offer. Then as if that wasn't painful enough. The canva pro offer was rejected. When I called HP I spoke to 4 different representatives none of them knew about the HP holiday canva promotion. And the last one just said to email canva because they have no phone number.... 1 month owning the printer still no resolution. The printer is not worth the hassle
One of the best printer I’ve ever own. I have no idea why YouTube was giving it sub or or bad reviews. I love this printer for my uses. If you do causal or a student this is perfect. Even a small business owner will benefit.
I love this printer. I wish I could keep it! Honestly, if this works for you and you don't get a defective product, the ink is so cheap! However, I personally received a defective product. I tried printing on sticker paper and when they tried to blame it on that I said, "Well I have HP ultra white which is what you said this printer SHOULD be capable of printing on! It's YOUR brand!" Granted they couldn't argue when the issue was the same as what I experienced on the sticker paper.
When we tried to print, the pictures would come out pixelated. I don't know how to explain it, but you can see the 'dots' of every color in that picture. Nothing was blending or smooth. It was so grainy! Even on the HP recommended paper. I did the cleaning, alignment, etc and even redid it with tech support on the line. The guy determined that the issue is the cartridge. They sent me defective ink apparently and perhaps the machine is also a defect. They arranged for ink to be delivered, but in all honesty I've been waiting for over a week or so now. I'm tired of waiting and this thing is just gonna go back.
The printer itself looks like an apple product, the lighting is nice, and the sound pleasant. The printer is also very quiet. I do love it and wish I could keep it. But it's defective and I'm not about to follow through with warranty for a 'refurbished' product when I bought this brand new a few days ago. It makes no sense. Thus, it's going back. Maybe one day I'll try it again and my luck will be better. Maybe I'll get a non-defective product. But for now, it gave me a headache and I'm not patient with their 'support' while my refund window is ticking.