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Since I wrote and didn't hear back from the seller, I'll post my response here: "I had a bad experience with the sets of cartridges I received. It took an hour of fiddling, cleaning, reinserting, retesting to get all the colors and the black to print.
Even then, the black still is ‘blurry’ and perhaps being overdelivered to the paper.
It would be very difficult for me to recommend the Imagetech products much less buy them again.
I’m a very experienced computer/printer repair technician, so please understand that this is a response with years of knowledge to back it up.
I needed a black cartage for home given the current work from home situation so I bought the color and black at the same as I needed the black right away so a backup color made sense. WORSE PURCHASE I HAVE EVER MADE and that is saying something. If I could give it negative stars I would give it a negative 10 out a of negative 5 as it that bad. It measures the black levels, but the print quality is the worse I have ever seen. I have seen better printing when I had a dot-matrix printer 25 years ago. I tried to Align the cartilages than I tried to clean the Ink Cartridges and the did a deep clean and again I aligned....well overall I aligned 4 times and cleaned the cartridges 5 times and still can not read anything that is printing. All of this while it ate up the black and ate up my own name brand color cartridge so even if I get my money back from this order I will never be made whole as I out a few levels of color in my name brand HP cartilage. I am shocked at the reviews that are positive as this is plan JUNK that they are trying to pass off as a solid replacement. I would be better off if they would have been sold out as I would not wish this on my worse enemy as I worked on this for hours and burned through so much ink and paper. Every other cartridge that I have bought, even when I had refills only need one Alignment....NEVER NEEDED A CLEAN INK MODE......DO NOT BUY!!!!! If you want to toss money out the window go in the back yard and burn your money as it is less stressful than trying to work with these cartilages and would have cost me less given it ate up my color cartridge which I am now out of....TRUST ME AND RUN FROM THESE. Hope everyone is safe and healthy and DO NOT BUY THESE. I will post pictures when I can.....HORRIBLE!!!
I bought these for a project I was working on for my sons birthday. When they finally arrived I put them into my printer and it gave me a code saying it didn’t recognize them. I took a picture of the code and I sent it to the company and I didn’t hear anything back from them specific to what I was saying. They did send me a useless and frustrating robo text reply after each time that I reached out to them for help. I ended up having to buy ink from the store down the street and I spent a lot more money but at least I was able to actually use them. These are a waste of time and money and also a lot of frustration. The company does not respond to requests for help in any way.
Absolute garbage. I mistakenly thought I was buying legit HP cartridges, but when these generics arrived, I figured I would give them a try. My printer absolutely refused to acknowledge them, giving me an error message of "these cartridges were not made for this printer". And then, when I attempted to remove them, they got stuck.
This really sucks, considering my daughter needs to print out school work, and now she can't. These shouldn't be available for sale on Amazon. I am absolutely demanding a refund.
While I understand how refurbished parts work, there must not have been any QC done with these.
The black one did not work with my printer which was on the approved printer list. It would never get past the 'problem with black cartridge' error. I did the troubleshooting, the cleaning connectors, wiping the ink with the wipe, unplugging and power off for 2 minutes. Nothing worked. Put old BLACK in, works fine.
The Color one only printed blue and red, no yellow. Did the same troubleshooting, did an align and clean, no yellow would ever come out. I did get a message I had to clear about a refurbished cartridge, which is fine, if it actually worked.
I tried to talk to the 'support' via the site, where upon I was told to uninstall my printer drivers and reinstall. My printer works with my previous cartridges fine, and when I put them back in, they work. Why would I reinstall my drivers or printer software? He also wouldn't tell me if I was speaking to Amazon, or someone from the fraudulent vendor.
Returned them because they don't work. I should have known better. I am sure some people luck out and get working ones, sometimes... who knows. But I did not.