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You have to Google "hprt driver mt800". There is a drop-down list for drivers and you just pick MT800Q - it will install on your computer. Initially the pages weren't totally clear, but after about 5-7 pages it will start printing like normal. Still haven't tried the bluetooth capabilities from my phone.
I like that you can print wirelessly, and that it is virtually a wireless device as it has a rechargeable battery. After the initial 3 hour charge, my first print was from a color pdf which I had to open in the manufacturers app. The app detected color and after notifying and prompting me changed it to black and white. I was able to select a few pages I wanted to print.
I had to load each paper one after the other finished printing and the 2nd paper jammed as it was inserted a little crooked. I popped it open, removed and tried again. The last page printed without jamming just like the first, you just have to pay attention while it grabs the paper.
The quality level I choose was medium and while all the letters printed a few where not 100% there, like an old typewriter. The quality of the machine itself seems to be heavy duty but we will see after more usage. I will definitely update this if there are changes as there are not many thermal printers that print 8x11 or A4 to choose from currently.
UPDATE I have used the glossy paper provided by HPRT and the quality of the print is greatly improved when using it. Support has gone over and above to make sure that I am happy with the printer and it's print quality and so I am increasing my rating.
The printer is very small, about the size of a bottle of wine. To use from a laptop download the driver from the HPRT website, plug into the computer with the USB cable and print from the document. Print quality is low but text is legible.
The printer works great for when you need one page printed to avoid having to go the office. If you need to print a 100 page document then go to the office or print shop. Otherwise it’s almost perfect for a kitchen table temporary work station.