To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
My original opinion of this printer and ribbon was poor, at best. After much hair pulling and a lot of help from Tech Support, I have finally been able to get this printer and the ribbons to work correctly. IMPORTANT, this ribbon works best with GLOSSY paper! HUGE difference!! Thank you Tech Support for going the extra mile to help me to get this printer and the ribbon to work properly!!