To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Six months of losing connectivity on a regular basis; sometimes weekly. No online support. Hit or miss on fixing. Usually having to reset a few bulbs. Now, after six months, none of the 8 bulbs or four switches will function. The app will find them, but then list them as unresponsive. 0 stars.
I purchased 2 and they were working fine for one month with Alexa, then boom, they became disconnected from Alexa. I deleted them from the Alexa app, put them into discovery mode, but Alexa could not discover them again. It is weird that they both disconnected at the same time, I suspect it is something systemic with Alexa.